Managed IT Support
What Is Managed IT Support, and Is It Right for Your Business?
Managed IT support is a service model where an external IT team handles your company’s technology infrastructure, helpdesk needs, cybersecurity, and systems monitoring for a predictable monthly fee — instead of paying hourly for reactive break-fix support. Nettology provides managed IT support to businesses across Philadelphia, Delaware County, South Jersey, and Delaware. We serve companies with 10 to 300+ employees who either have no internal IT staff or want to supplement an existing team. Most clients see a reduction in downtime and unplanned IT costs within the first 90 days.
Here some of our Managed IT Support Services:
- Proactive monitoring and management of computer systems in real-time
- Tailored support packages to meet the specific needs of small businesses
- IT support services including technical support, project management, and cloud services
- Cost-effective solutions designed to fit your budget constraints
- Robust security measures to safeguard sensitive data throughout our support services
What’s Included in Nettology’s Managed IT Plans?
By partnering with Nettology, business owners not only gain access to top-tier IT support but also ensure the security and efficiency of their business’s technology infrastructure. Experience seamless operations and peace of mind with our comprehensive managed IT support solutions. Our customer support specialists are dedicated to enhancing the customer experience by addressing issues promptly and efficiently, reducing time-consuming disruptions. Additionally, we manage and optimize your data center to further streamline operations and enhance overall performance.
ITAssist
For companies with In-house IT looking for complementary services. Nettology services plug in seamlessly-
Server & Network Administration
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AWS & Azure Cloud Migrations
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Hardware Deployment & Asset Management
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Cybersecurity Solutions and Management
TotalCARE
For companies with no in house IT presence. This is a comprehensive network & user support package with extensive security-
USA Based Helpdesk
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Server\Network\PC Management
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Complete Cybersecurity Suite
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Compliance Consulting
Cloud Support
For companies with a Cloud presence that are looking for specific cloud expertice . We have custom management plans for Amazon Web Services & Microsoft Azure/365-
AWS & Azure Portal Management
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Cloud Application and Server Support
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Cybersecurity Solutions
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Billing and Cost Management
Why Do Philadelphia-Area Businesses Choose Nettology as Their Managed IT Provider?
Nettology has been supporting businesses in the greater Philadelphia region since 2007. Unlike large national MSPs, our team is local, US-based, and responds to support requests on demand — not through an overseas call center. We hold partnerships with Microsoft, AWS, Fortinet, Ubiquiti, and Blumira. Our engineers carry industry certifications such as CompTIA, Microsoft, and CMMC. Every client gets a named point of contact, not a ticket queue.
Which Areas Does Nettology Serve?
At Nettology, we take pride in delivering world-class managed IT support services to businesses across the Greater Philadelphia region—and far beyond. Whether you’re in a bustling city or a quiet suburb, we’ve got you covered with comprehensive, customized IT solutions that keep your business running smoothly.
Philadelphia and Surrounding Areas
From downtown Philadelphia to the scenic suburbs, we partner with businesses in every corner of the region. Our team understands the distinct technological needs of local businesses, offering tailored IT strategies for each client. Whether you’re in West Chester, King of Prussia, Exton, or Media, or further out in Bensalem, Doylestown, Warminster, Malvern, Pottstown, or Conshohocken, you can rely on our expertise to keep your systems running at peak performance.
Delaware
We extend our services into Delaware, helping companies thrive in key cities such as Wilmington, Newark, Dover, New Castle, and Middletown. Our team knows that each industry has unique demands, and we’re equipped to provide custom IT solutions that align with your specific business needs—ensuring you stay ahead in today’s digital landscape.
Get your IT agility back
Get In Touch Today! 610-978-5160
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